8allocate/Case Study/ Streamlined QA for Better Learning Engagement

Streamlined QA for Better Learning Engagement

Our Client specializes in designing transformative learning experiences that upskill and empower individuals and businesses. Combining modern learning technologies and methodologies, they drives change through human-centric solutions that add significant value to organizations and individuals.

Service: Dedicated Development Team
Industry: EdTech

Executive Summary

The Client engaged our software development team to establish a comprehensive Quality Assurance (QA) strategy for their government-assisted platform targeting small business owners. The key objectives were to enhance the reliability, functionality, and performance of the platform, automate the testing processes, and optimize test efforts through automation tools and frameworks. The outcomes of the project include comprehensive test coverage, continuous delivery of test reports, time and resource savings, and improved product quality.

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Challenges and Objectives

Our Client was seeking to ensure the reliability, functionality, and performance of their platform, which required a holistic approach to quality assurance. Additionally, they were looking to optimize testing efforts by leveraging automation tools to improve efficiency, reduce manual testing efforts, and enhance the speed and accuracy of the testing process.

Solution

UI Testing with Playwright: Ensuring the functionality, usability, and compatibility of UI elements across different platforms and browsers
LightHouse Integration: Evaluating the client-side performance of the platform and identifying areas for improvement
k6 Integration: Stress testing the server-side components to ensure efficient handling of user load
Creating a dedicated Bitbucket build agent to bypass firewall restrictions, allowing tests to run within the scope of the CI/CD pipeline

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Results

Comprehensive Test Coverage: Ensured thorough testing of the application, reducing the likelihood of undetected issues.
Continuous Delivery of Test Reports: Provided real-time updates on testing progress, fostering better communication and quick issue resolution.
Time and Resource Savings: Streamlined testing processes, freeing resources for other critical areas of the project.
Improved Product Quality: Identified and addressed bugs proactively, resulting in a higher level of user satisfaction and a better user experience.

The client was able to launch their platform on time, promptly offering serives to their target audience. By establishing a structured QA process and strategy, and implementing efficient testing automation, the client is now able to maintain high-quality services and focus on expanding their business.

Highlights of Process

DOCUMENTATION AND KNOWLEDGE SHARING

The team documented the principles of the proposed automation testing solution in the Confluence wiki, providing a centralized repository of information for easy reference and knowledge sharing. This documentation facilitated effective collaboration and ensured that team members and stakeholders had a clear understanding of the solution’s implementation and processes.

TRAINING AND SUPPORT

The team organized meetings to train testers on the automation testing solution. This proactive approach ensured that testers were equipped with the necessary skills and knowledge to effectively utilize the solution, thereby enhancing the efficiency and effectiveness of the testing process.

EFFECTIVE COMMUNICATION AND DEMOS

The team maintained efficient and effective communication with all team members throughout the implementation. They proactively addressed issues, collaborated with developers, and continuously improved the product’s quality. Additionally, the team regularly organized demos for the customer and management, providing detailed descriptions of the achieved milestones. This ensured transparency, aligned expectations, and fostered a shared understanding of the project’s progress.