Our Client (under NDA) is a strategic marketing communications agency based in Canberra, Australia. The agency provides clear communication strategy, tactical marketing implementation and purposeful content, which help to strengthen the strategic direction of small businesses, medium enterprises and government departments. As their clients base increased, they were looking for a vendor to assist with eCommerce development for various clients. They needed each eCommerce platform delievered to clients to be reliable, perform well and provide seamless and intuitive UX.
“We were searching for a team from Ukraine and reached out to 8allocate specifically. They had the technologies and features we were looking for and were on our shortlist. After a productive discussion with their team, we decided 8allocate wouldf best fit our needs. ” CEO (the review can be verified on Clutch).
The Client engaged 8allocate in the summer of 2018 to help their in-house team with online retail solutions development, relying mostly on a Yii2 PHP framework. Since then, we’ve lent a hand on a variety of the Client’s projects, including project management and DevOps where needed. The Client hands us a task and we assign it to the Client’s dedeicated team to complete and take care of delivery.
The Client’s dedicated ecommerce development team consists permanently of the following job roles: a head of delivery, a PHP developer, a UI/UX designer, and a part-time DevOps engineer. Each time the Client needs ad-hoc resources, we supply vetted and pre-screened CVs and the Client chooses whom to involve as temporary resources.
To date, the Client has invested between $50,000 and $80,000 in this outsourcing venture.
“What evidence can you share that demonstrates the impact of the engagement?
Although we don’t monitor any specific metrics, 8allocate always finishes projects on time. Their work is always done correctly and faster than we expected.
How did 8allocate perform from a project management standpoint?
Their performance has always been awesome. Whenever a problem arises, we are able to address it directly to either the head of delivery or the CEO. We’re confident that any issues can be solved within a very short timeframe.
What did you find most impressive about them?
8allocate is always willing to go the extra mile, no matter what the project is. Their CEO and head of delivery are dedicated to their clients. Even if they don’t have a solution right away, they always come back with something quickly.
Are there any areas they could improve?
No, I don’t think there are any areas that need improvement.
Do you have any advice for potential customers?
If you’re considering working with 8allocate, you will be positively surprised.”
Read the full review on Clutch.