Hire Developers Now!
Hire Developers Now!
is a global provider of end-to-end custom software development solutions to companies all over the globe, from North America to the EU to Israel to Australia. Headquartered in Estonia, we run offshore R&D centers in Kyiv and Lviv. Our team is 50% remote and distributed. We specialize in flexible interaction exclusively with international clients (we cover industries from commercial aviation to fintech) thanks to a multinational support group of experts and management. We are looking for
Project & Account Manager
to join our team for successful project delivery in time in scope and in the budget.
What responsibilities & tasks will wait for you?
End-to-end delivery of multiple projects: which includes communication with the customer and stakeholders, project estimations and management of project teams
Engaged in client’s discussion regarding the project scope and timelines
Implementing SDLC/PM practices, taking ownership of project outcomes
Working on the process quality and deliverables (within defined scope, resources, timeline)
Client relationship building and improvement
Contract and Annex signing/prolongation
Client satisfaction feedback gathering and sharing
Organize and conduct a Customer Satisfaction Survey. Get results recorded within the Customer Survey Database
“Warm-up” the Account for a new opportunity (Upsale, cross-sales, references)
Account growth and development
Manage corrective actions and risks
Manage escalated issues for resolution
Perform delivery assurance
Create and send a monthly report to Customer (Client Satisfaction, but Not Delivery! Reports)
Check and resolve Customer payment issues.
Update Customer related risks and apply appropriate mitigation strategy/plan when necessary
Review Monthly Forecasts and Plans with your account
Organize and conduct scheduled visits of Customer to 8allocate site and 8allocate to the Customer site
You will fit if you have:
Ability to manage teams of 5+ people and deliver multiple projects
Understanding & practical knowledge of SDLC
Knowledge/understanding of PMBOK, Scrum Guide
Strong communication & negotiation skills
Client-management & relationship management skills
Ability to transform projects according to Agile processes and standards
Experience in proposal preparation and presentation
Risks, issues and scope management
Strong intermediate level of English
Bonus points for:
Technical background: the ability to be engaged in technical discussions with the client, project team and management.
The highest level of accountability and responsibility;
Strong analytical and problem-solving skills;
Critical and system thinking;
Great communication, listening, questioning skills;
High level of self-organization, attention to details;
Excellent interpersonal skills.
With whom you would interact?
In direct subordination of CEO and with Head of Delivery in the future. The main tasks come from him. Direct subordinates and further may appear together with the growth of the projects. Work in conjunction with contractors and developers, frequent communication with partners and subcontractors.
Why choose us?
Fast-growing company – we are no longer a start-up, but still, have a “family” relationship.
The flexibility of processes/ interactions/communications – decisions are made quickly
Cultural diversity – different ages (average – 28 years),
Covering the industry from commercial aviation to fintech (different technologies, different products – no stagnation in development)
Benefits from 8allocate:
Possibility to work remotely once a week
English speaking club once a week
We have a social compensation policy
X-box to have a break
Books, training, and courses within your professional development compensation
Table football in the office will make your break funnier
Free massage every second week to get rid of stress
Work Schedule and location
Flexible: it is not necessary to sit out from 09:00 to 18:00. You can work from home 1 day a week. If you want, you can come earlier and, accordingly, leave earlier (+/- 2 hours). The workplace in the office is in two steps (actually less than 1 minute!) from the metro station Pecherskaya
What is the interviewing process?
1st stage: Recruitment/HR interview via skype/zoom/hangouts (up to 30 minutes) 2nd stage: Personal meeting or zoom call with CEO Vladimir Potapenko (1,5 hour) Offer
Apply for this position
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